Terms & Conditions

Effective Date: 2 April 2026

Welcome to Code 143. By working with us, you agree to these Terms & Conditions.

Please read them carefully. This is our way of making sure we’re both clear on how we collaborate, what you can expect, and what we need from each other.

1. Services

Code 143 provides creative digital marketing services, including but not limited to:

Brand strategy & creative direction
Social media content creation
UGC and video production
Campaign planning and execution

All services will be agreed upon in writing via proposals, contracts, or project briefs. We reserve the right to modify services or timelines in agreement with the client.

2. Client Responsibilities

To ensure we deliver the best results, you agree to:

Provide clear and timely information, materials, and approvals required for the project.
Respond to communication within a reasonable timeframe (typically 48 hours).
Respect the creative process and any timelines agreed upon.

Delays in providing necessary materials may impact project timelines.

3. Fees and Payment

All fees will be outlined in proposals or contracts.
Payments are due according to the agreed schedule (deposit, milestones, or full payment).
Late payments may incur a 5% monthly fee or pause on services until payment is received.

All payments are non-refundable unless otherwise stated in a specific agreement.

4. Intellectual Property

Code 143 retains ownership of all work produced until full payment is received.
Upon receipt of full payment, ownership of deliverables (designs, content, campaigns) transfers to the client.
Code 143 may use anonymised or credited work for portfolio, marketing, or social media purposes unless a confidentiality agreement is in place.

5. Confidentiality

Both parties agree to treat all shared information as confidential and not disclose it to any third party, except as required by law.

6. Revisions and Amendments

Projects include a set number of revisions as agreed in the proposal. Additional revisions may incur extra fees.
Any changes to project scope, timelines, or deliverables must be agreed upon in writing.

7. Termination

Either party may terminate the agreement with 14 days’ notice in writing.
Fees for completed work and any non-recoverable costs incurred up to the termination date will remain payable.

8. Liability

Code 143 will provide services with reasonable skill and care.
We are not liable for indirect, incidental, or consequential losses.
Our maximum liability is limited to the total fees paid for the relevant project.

9. Communication and Approvals

All approvals, sign-offs, and feedback should be provided in writing via email or project management tools.
We cannot proceed without client approval for key milestones, content, or campaigns.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be handled under the jurisdiction of English courts.

11. Privacy

We handle your personal data in line with our Privacy Policy.

By working with Code 143, you acknowledge that you have read, understood, and agree to these Terms & Conditions.